REFUND POLICY
This policy is in place to provide a fair and consistent approach to refund requests across our organization, while attempting to provide a barrier free environment, while covering the costs of the association.
- Refunds shall only be given upon receipt of a written request submitted to the association treasurer at [email protected]
- Refund requests should include the player’s name, date of birth, and division
- No refunds or partial refunds will be granted based on player availability for team activities
- No refunds or partial refunds will be granted for cancellations due to weather conditions or City field closures
- Where possible, an attempt will be made to make up missed days due to weather, but there is no guarantee and this will be based on field availability
- Refunds requested for extenuating circumstances such as health, injury, relocation, compassionate care, etc.) shall be considered on an individual basis and adjudicated by the President, Executive Vice President, Secretary, Treasurer, and one other board member; additional documentation may be requested and required prior to a request being considered
- For any player who is withdrawing from a travel team who has paid out of pocket expenses, the refund request shall be considered, reviewed, and calculated on an individual basis based on the date of the request
REFUND SCHEDULE
Refunds for house league shall be issued as follows:
Refunds requested prior to March 31 | Refund given, less a 20% administrative fee |
Refunds requested between April 1-May 31 | Refund given, less a 50% administrative fee |
Refunds requested after May 31 | No refund shall be given |